Privacy and Security

We have gone to great lengths to create this Privacy and Security policy to demonstrate our commitment to your privacy and the protection of your information. Our website uses the latest technologies to provide a safe, secure site for electronic commerce transactions.

Our Privacy and Security policy forms part of these Terms and Conditions. Visitors under the age of 16 should not sign-in to our website or submit any information to us. The intellectual property rights in our website are owned and controlled by Zoë Jordan Studio Limited. All material featured and information provided on our website, whether text or images, are protected by copyright, trademark and other intellectual property rights and are owned by or licensed to Zoë Jordan Studio Limited.

You may download, electronically copy or print any of the contents of our website on condition that you are using them for personal and not for commercial purposes. Use for any other purpose is strictly prohibited without prior written permission from Zoë Jordan Studio Limited. No right, title or interest in any of the contents of our website will be transferred to you as a result of downloading, electronically copying or printing or attaching to e-mail such material.

Liability and Indemnity

We do not exclude or limit our liability or the liability of any other person for death or personal injury resulting from our negligence- or from their negligence. Except as set out above and in relation to our contractual obligations to supply goods and/or services following acceptance of orders placed on our website, neither we nor any of our agents, affiliates, directors, employees or other representatives will be liable in contract, tort, negligence or otherwise for any loss or damage whatsoever in any way connected with your use of our website.

We shall not be liable for any indirect, or consequential loss of whatever nature, including damage to software or hardware, loss of data, damage or loss of business, loss of profits, or any other indirect or consequential loss arising out of or in connection with your use of our website (including without limitation, any such loss arising out of or in connection with any order placed on the website, whether or not accepted by us).

You agree to indemnify us and our agents and officers, directors and employees, immediately on demand, against all claims, liability, damages, costs and expenses, including legal fees, arising out of any breach of these Terms and Conditions by you. We may terminate your use of our website immediately if we consider that you have breached these Terms and Conditions.

Security of Transactions

We take your security seriously and encrypt consumer data, such as credit card numbers, when you order directly through our website. We transfer the encrypted data over the Internet using secure socket layer (SSL) technology so that your online shopping experience is safe and secure.

Security of e-mail correspondence

Our website also invites you to contact us via e-mail, through the 'Contact Us' page. E-mail correspondence is free format text and cannot be encrypted; therefore it is not a secure means of communication. Please do not send sensitive information, such as credit card information, through e-mail.

Internet Security

Although we use advanced security measures to protect your information against loss, misuse and alteration, as is the case with all computer networks linked to the Internet, we cannot absolutely guarantee the security of your information provided over the Internet and cannot be responsible for this.

Keeping your information up to date?

We do our best to ensure that the information we hold is as accurate and as up to date as possible. Please e-mail us info@zoe-jordan.com to notify us of any changes to the information you have previously given to us, or if you are aware of any inaccuracy in the information we hold about you.

Do we share your information with others?

We may need to pass your information on to others solely to enable us to provide you with the items you have ordered from us (postage /shipping companies).

What do we do with your information?

We do not have affiliate relationships with other companies and will not give your information to anyone other than a UK courier or postal service, who will need to know your delivery address and your telephone number so they can process your order.  

By giving Zoë Jordan your Personal Details you consent to this limited disclosure to allow us to make our services available to you.

We may collect non-personal statistical data about the use of the website, such as sales, pages visited, times and volume of use of the services as well as traffic data. This statistical information does not include any information that can identify you personally or enable such third parties to contact you in any way.  If we change our policy on disclosure to others, we will inform you and give you the choice of opting out.

We will also retain the information you provide us about yourself and details of any purchases you have made to enable us to offer products that are likely to interest you.

How can you stop receiving marketing communications from us?

If you wish to stop receiving marketing or market research communications from us or would like us to cease processing your information in any other way you can  e-mail us from our 'Contact Us' page info@zoe-jordan.com.

Have you received e-mails from us?

If you are on our e-mail mailing list you may have received e-mails from us about our products, special offers, competitions and other matters. Each e-mail we send contains an easy, automated way for you to stop receiving e-mails from us. If you wish to do this, simply follow the instructions shown at the end of any e-mail.

Klarna

In order to be able to offer you Klarna’s payment options, we will pass to Klarna certain aspects of your personal information, such as contact and order details, in order for Klarna to assess whether you qualify for their payment options and to tailor the payment options for you.

General information on Klarna you can find here. Your personal data is handled in accordance with applicable data protection law and in accordance with the information in Klarna’s privacy policy.